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Customer Feedback

“Thank you for sending me the certificate,and I would just like to say how impressed I was with the very profession way this was all handled, thank you again.” said John Hunt from Godalming

“Very impressed with the service, all worked like clockwork. Even a friendly chap who came to pick the car up. Will tell family and friends about this. It’s been great to have helped a charity, this is a brilliant service.” said Derek Smith of Kettering

“Many thanks for dealing with this vehicle and the disposal of the Rover. In short, you have provided a top service from start to finish � so great job well done. It is a rare thing to be able to say that these days.” said Martin Fenner

“I was extremely impressed with the service. The driver was polite and knew what he was doing. I would not hesitate to use the service again in the future if I had another car to scrap.” said Steve Hodgson

“Really pleased with the service, so easy and quick to use thankyou so much.” said Hayley Payne

“Thank you for very quick and professional services, very happy.” said Dariusz

“Thanks for the certificate of destruction. Your driver was cheerful and professional which is always a good in these situations.” said Nick Carey

“Thank you for a quick service.” said Mr and Mrs Packham

“Service excellent. Very professional: very responsive, effective, efficient and communicative. Many thanks.” said Peter Fergus

“From the first dealings with the GiveACar scheme, through yourselves, and the contractors who collected the car it has been a positive experience. Communication was good at all stages and the whole process was very efficient. Regards.” said Brian Citrine

“Found the service useful, very helpful as my estate now look tidy and other residents can use the space. Ogie the gentlemen who came from Reading was most helpful, polite and a star.” said Almina Cottoy

“I would like to thank you for your most efficient and friendly service you provided to scrap our car. Excellent communication with phone calls to state exactly what was happening and emails to confirm. Really happy with your service and will recommend to others.” said Bill & Sue Hollins of Whitchurch in Shropshire.

“Thanks very much. Very happy with the service. The driver who picked up the car was very efficient. I would recommend the service to others in the future.” said Michael Harris

“Just to say first class service. Thank you.” said John Fogarty

“Thank you for sending the certificate so quickly. The entire process has been very easy and everyone has been really helpful. Thank you to all involved. All the best.” said Margaret Shaw

“Thanks for your service. I will recommend your company. You’ve been very helpful and efficient. Regards.” said Sue Boucher

“I scrapped a vehicle for the first time last week and I was very impressed with the service I received from H.K.Motors in Wrexham. The speed and efficiency was very good. Thank you once again.” said A.F.Mannix

“Thank you for your e-mail and sending across the certificate of destruction for my car. In response to your e-mail I would like to convey my thanks for the marvellous service that was provided. All went very smoothly thanks to the professionalism of Raw2K � ScrapMyCar service and also the collection Company used, Auto Spares & Salvage. Everything was explained clearly at each stage, which made things very easy and all the staff at both Companies were so pleasant and helpful. I would certainly have no hesitation in recommending your Company to others.” said Josie Willing

“I can honestly say your staff have been excellent throughout the whole procedure. Your driver who came to pick up the vehicle was prompt professional and absolutely hassle free. For an industry that doesn’t really rely on customer service I must say he was exceptional polite and knowledgeable, a real credit to yourselves.” said Joe Atkinson

“Thank you for your professional services. I will have no hesitation in recommending you.” said Maria Saarany

“I just wanted to give some very positive feedback about my experience with Raw2K. The service was very efficient, I was called back in very good time exactly as promised and the collection driver was very prompt too. A smooth transaction and good doing business with you.” said Elaine Coombs

“Thank you for the certificate of destruction. Yes, overall a very satisfactory service. Although I wasn’t present when the car was collected, I was told of what a nice gentleman your collection driver was.” said Christopher Barrett

“Thank you so much for the quick and fantastic way you got my car and payed me into my bank, pleasure doing buisness with you kind regards.” said Lyn Woodham

“I did indeed find your service professional and simple. My experience with scrap dealers wasn’t the best and you were a refreshing change. Considering my father was in the scrap profession, I was actually surprised, not to mention disappointed, at the amount of ‘cowboys’ there were!!” said Elizabeth Maliphant

“I just wanted to say that your service was amazing from the quick response to my email to the man that came to pick up the car. Thank you so much.” said Natalie Rollinson

“I just wish to say that I found your services to be very efficient, from start to finish. Arrangements were made quickly for the collection of my car, car picked up on date and time given. Plus communication via e mail or phone was very useful to keep me abreast of what was happening and when. Thank you again.” said Mrs Marilyn Gubbins

“Thank you for the service you provided. I found it efficient, straightforward, and without hassle. Regards.” said Edward J Dady

“I would like to say that I found your service extremely efficient & would highly recommend your services to others.” said Lesley McRobb

“Just to say a big thank you for dealing with my car. Your operative came out on time and was very quick and efficient. Everything was above board and i received my cheque straight away. I cant praise the service i received enough. Simply top draw, ten out of ten.” said Paul Sweeney

“Thanks very much for the email, thank you for the efficient, quick service.” said Robert Wood

“Very impressed with the service I received today, friendly staff very professional. Thanks again.” said Wes Tomkins

“Just to let you know, brilliant service, lovely bloke who picked up the car, prompt response to everything. Thank you for making it all so easy. ” said Paula Howes

“I can highly recommend your service to others. After making many enquiries online, yours was the quickest and most personal reply I received. The offer was made by phone and I considered it a fair price. Pick up was estimated to be 3 days but was done in 2. The driver was courteous and friendly and paperwork and prompt payment was made. A weight off my mind! Thank you.” said Nuala Matthews

“Your service was excellent throughout. Communication was rapid and efficient. Everyone I had contact with was friendly but professional and I would have no hesitation in using your service again and recommending you to others. Thank you.” said Alison Harvey

“My Mother in Law who acted on our behalf said that the man who came was very efficient and polite. We are very happy in the way the service was conducted.” said Adrian Batchelor

“Thank you for scrapping our old Micra, we found your service very efficient.” said P Morley

“Thanks for your service which I found fast and very efficient. I was gratefull for the help the driver gave me getting the car off the drive.” said Mr Stuart Fawcett

“Thank you for the form and the efficient service you provided in scrapping my car.” said Mrs Olivia Smith

“Just a note to say thanks for your help scrapping my car, you were helpful, efficient and the guy who came to pick up the motor was a gem! I’m going to recommend to anyone who will listen!” said Jo Ferrie of Glasgow

“Thanks. I am happy with your service.” said John Payne

“I would be very happy to recommend your company to any of my friends and family. You were all, from my first contact to the last, very pleasant and efficient. I was amazed at how easy it was and how quick it all happened. I was worried about what to do and you did it all…I was so relieved as I wouldn’t have known where to start.” said Susan Rae

“Thank you for a great service on scraping my Escort, won’t hesitate in recommending your company.” said Mr Antony Fox

“I am extremely pleased with the prompt help and service I have received. Very professionally handled.” said Mr Steve Zeal

“There she goes, the dog mobile, many happy memories! Thanks for a professional service Raw2K, give her a good send off.” said James Roberts

“Your system is very easy and professional to negotiate and on speaking for advice your staff were very helpful. The collection driver was excellent, very courteous and on time.” said Sylvia Rawlings

“Thank you. Very pleased with the service received.” said Nicola Chaytor

“I was very impressed with the service you gave me. Phoned me to make an appointment to pick up the car, phoned when he was on his way and gave me the cheque after filling out the log book/form, just as you said it would happen. Thanks for being efficient.” said Gwen Pike

“Thank you for my copy of the Certificate of Destruction. I have found your service easy to use, efficient with friendly and helpful staff.” said Helen Allsopp

“Superb service, quick and easy, paid for. car gone. Thanks again.” said Mr P J Alderson

“Thank you I think your company did a great job very well performed the best.” said Cathy Suphamongkhon

“Thank you for a very efficient and prompt service. I found yourself and pickup driver to be helpful and courteous.” said Linda Slocombe

“I found your service totally professional, quick and efficient. Thank you.” said L. St Claire

“It was a simple and stress free experience. I’ve used a scrap service before and never thought anything of it but this time it was different as it was my fathers car who passed away 8 months ago. Having found a price with another company, I mentioned it to the gentlemen and it was no big deal. He gave me the best price. Admittedly �5 less than a quote I was given from the other, however that was an automated service and I preferred speaking to someone on the end of the phone instead so I snapped it up. It was simple and quick with a tick in the box. The company you used to pick up my car were also as lovely. The driver I would like to say a huge thank you, for one, starting the car as it brought a smile to my face but also the respectable smile he gave me as tears came down my eyes watching my Dads car leave. I would recommend your services in a heartbeat!” said Jenna-Marie Meigh

“I would like to take this opportunity to say Thank You for an excellent service. From first contact to process closure everything was done efficiently and professionally and i wouldn’t hesitate to recommend you to anyone in a similar situation. kind regards.” said Stephen Pope

“The service was excellent and the man that collected very professional thank you.” said Martin Simpole

“Thank you for your excellent service and excellent communication. Hopefully I won’t need to scrap a car again, but if I did I would definitely use your company. Many thanks.” said Donna Blackmore

“Many thanks for your prompt and efficient service. I was most impressed with it and will recommend you to others who may be thinking of scrapping their cars, regards.” said Mr John Leishman

“Thank you very much. Your colleague who collected the car was very helpful.” said Alex Farquharson

“We would like to say how your service was professional in its service of collection,customer service, and efficiency. Also very quick in payment. This is the 2nd time we have used you and would recommend you to anyone. Job well done! Thanku.” said Gill and Des

“I have been seriously impressed with the service I have received from you with reference to the recovery and scrapping of my Skoda Octavia. I submitted my query on your website on a Thursday evening and was called the next morning to discuss the details. Having decided to go ahead, I was soon called by the local agents and, if I had been available on the Friday evening, the whole transaction would have been completed in less than 24 hours. As it was, the collection took place as arranged early on Monday morning by a very professional representative who worked efficiently and carefully to recover the car. I must also say that I was offered more money from your company to come and pick my car up than I would have been able to achieve if it had been possible to drive it to the local scrap yard. So, in addition to everything else, I would recommend you on the amount you pay to your customers.” said Timothy Basham

“Just want to leave a message to say really smooth and painless transaction, and what a lovely man who came and picked up my Megane this morning. Thank you.” said April Wren

“I found your service excellent and efficient. The man who came to collect my car was very polite and helpful as have all the people I have dealt with at your company, thank you.” said Lisa Price

“Thank you for your brilliant service. The chap on the recovery vehicle was really nice.” said Hugh Saunders

“I am VERY happy withy your service i will hold your compnay in high regard for your outstanding procedures. Many thansk and regards.” said Darren Duckett

“I would like to thank you very much indeed for the amazing service you have provided to me. I am of course, as I assume most of your customers, are a complete novice and with all the help and attention I received it was a pleasure doing business with you.” said Chris Johnson

“I wanted to let you know that I found your company has great customer service and was very easy to use, which was good as it was the first time I have had to scrap a car. The man who collected my vechile was very polite and friendly. I will be recommending your company to anyone else who is looking for your services and a big thank you for your help.” said Harriet Mowbray

“Just a quick message to say thanks for a first class service. Very prompt response. I would definitely deal with your company again. Many thanks again.” said G. Kennedy

“Thank you for your help in this matter. Please pass on my thanks as well to the gentleman who came to collect the car. He was helpful, courteous and professional.” said Tom Broadbent

“Thank you for the certificate of Scrappage for my vehicle W226LHU. I was sad to see it go , but your young man was very professional in his attitude, and did the job efficiently and with no fuss. I was grateful for your service . Thank you.” said A.B. Parkinson

“Thank you – I would like to add that we found your service to be professional, accommodating and good in every way. We would definitely use you again. Many thanks to ‘Sam’ who picked the vehicle up – he was extremely efficient and a very good ambassador for your company. Thank you Sam.” said Madison Hughes

“Thank you so much. I think it is a great service and organisation. It all worked very smoothly and I was delighted that something went to charity.” said Finbarr Cotter

“Thank you for your feedback regarding the disposal of my vehicle. I must say that your service was excellent and so easy to use too. I would certainly recommend your company to friends and family. Kind Regards.” said Steve Bell

“Yes I am pleased to say your service works well enough. I certainly can’t say the same for any of the other 5 scrap dealers I contacted.” said Andrew Hotchkiss

“Many thanks for the removal of my vehicle and the professional way it was done from start to finish. Very impressed with all staff who I dealt with. Great service.” said Terry Noble

“My car, Honda Accord N474 OJV, was picked up today and I want to say thank you for the excellent service provided. I phoned up yesterday to arrange the appointment and the car was picked up at 7am this morning (half an hour earlier than agreed, so I wasn’t quite dressed, but not a problem). The driver contacted me beforehand and when he arrived. He was also very friendly and the handover went very smoothly. I was impressed to receive the certificate of destruction within a couple of hours and amazed to find that the money for the car had even been transferred today. Fantastic! Thank you and regards.” said Gavin Foad

“Just want to thank your company for the professional and courteous response to collecting my poor wee car. I cried this morning when it got taken away! The gentleman on the phone yesterday changed the collection time to suit me and the man who came this morning was very kind and friendly. So once again, thank you.” said Mrs Moira Mulholland

“Thank you very much, service was quick and no hassle.” said Lynn Wates

“Thanks for it. Very professional service and happy to used your company.” said Giuseppe Giallongo

“The service from Raw2k is fast, professional and very easy to use.” said David Booker

“Thank you very much I found your service very professional and helpful and would recommend your services.” said Sharon Murphy

“Thank you for the certificate. I found your service excellent with friendly, efficient and helpful staff. Would highly recommend you in the future. All the best.” said Emma Of Northwich

“The service was absolutely professional and simple to use. Prior to the removal of the BMW, there were several communications that your company made, in my interest, to help me complete the transaction. All of the staff involved were 100% helpful, the arrangements, the removal of the vehicle and the customer service were excellent. Thank you for your help and for the �100.” said Tom Lee

“Thanks for sending the certificate – that was good of you. I found the service provided by Raw2k to be excellent. The pick up was exactly on time and the assistance very welcome from yourselves and the driver collecting the vehicle. Recommended. Best wishes.” said Chris Lamb

“Excellent service – quick, simple, courteous, efficient. Well done!” said Kerry Cobb from Hertfordshire

“Hello, thank you for your brilliant service, and follow up. Much appreciated.” said Sara Brooks

“Thank you very much for a good service. Your driver was very pleasant too. A bit traumatic losing my Carlton! Thanks again.” said Ann Tomlinson

“5 star service. Thank you.” said Diane Cornish

“Your service is very good: would be very happy to recommend to anyone; I would like to thank your agents Winleys for their speedy and professional response. Thank you.” said Colin Pridmore

“Thank you for the above certificate and would like to comment that the young person Dan was very helpful and polite in picking the vehicle up and had patience and was polite. You kept your word and telephoned me in relation to picking up the motor vehicle unlike a previous company who let me down. I would certainly recommend your company and thankyou very much for your service.” said Mrs P.Higginson

“Hi thanks for the notice of destruction. I found the whole episode easy and straight forward. The phone call was easy and sorted out the sale of the car. Collection was excellent, the guy turned up on time, very professional and took the car with no problems. Overall very good service and would gladly recommend you. Thanks very much.” said Mr Wayne

“I found there service professional & easy to use. Tom was brilliant and keeping me up to date when he would arrive to collect my Clio. Great service.” said Joanne Campbell

“Thank you for certificate of Destruction. I found the whole process simple, painless and very efficient. The driver (Paul) who collected the car was polite and knew his stuff. Thank you very much for your help.” said Dave James

“Great service… Answered my request for a quote quickly, fetched car quickly & driver was friendly & helpful. Will certainly recommend your company to friends. Thanks.” said Munyeen Heaney

“I recently used your service to scrap my car and just wanted to let you know that I was very happy with the service I received. I believe the contact who I spoke to on the phone was Chris Milner, and he was very helpful and friendly and provided a personalised service. The process of scrapping my car ran smoothly and with no hassle on my part, so thanks very much.” said Lauren Nichols

“I would like to say how excellent the service was that I received from Raw2k having recently scrapped my 13 year old Peugeot. The pre-collection admin process supplied by Raw2k was excellent which I was not sure about before the selling process began. On the collection day, everything went really smoothly and the truck driver could not have been more helpful. So, don�t forget: TO TAKE YOUR CAR AWAY CONTACT RAW2K. Regards and thank you.” said Simon Wise

“I found the level of service great and the driver was very good and pleasant.” said A J Smith

“Found you initially on the web, your website caught my eye and the information was perfect for any one wanting to get rid of they’re car. Conversation / collection / money ran all very smoothly. Would recommend your selves to any one, good job done.” said Martin Peters

“Many thanks for your professional service which I made use of on 1 May 2013. Yours was the highest price offered of three quotes that I obtained, and it included free collection of my car. This allowed me to claim back my car tax immediately, since the car did not have to be driven on the roads. Your agent arranged to collect my car particularly quickly, since I was about to depart on an overseas trip, and did not want it to wait until my return. Phone calls were forthcoming as promised, and the local collection person was extremely quick and efficient. I was most impressed by your service altogether.” said Jill Fresen

“I have just used your scrap my car service and wanted to let you know that I found your service to be excellent. The whole process only took a few days, payment was prompt and fair and communication has been first rate. All staff I have encountered have been very helpful and polite. Happy to recommend.” said Ron Green